The first Spring Festival travel rush after ＂Class B Management＂ will open an official response to 9 hot issues.
BEIJING, Jan. 6 (Zhongxin Finance Ge Cheng) The curtain of Spring Festival travel rush is about to open in 2023. As the first Spring Festival travel rush after "Class B Management", what are the characteristics of Spring Festival travel rush this year? What was the total passenger flow during Spring Festival travel rush? Can the transportation capacity meet the demand? At the press conference held by the the State Council Press Office on the 6th, relevant departments responded to a series of public concerns.
1. How many people will travel in Spring Festival travel rush in 2023?
Xu Chengguang, deputy head of the Spring Festival travel rush Work Class and vice minister of the Ministry of Transport, introduced at the press conference that this year’s Spring Festival travel rush will last for 40 days from January 7 to February 15. Preliminary analysis and judgment,The total number of passengers in Spring Festival travel rush was about 2.095 billion, an increase of 99.5% over the same period last year.It has recovered to 70.3% in the same period of 2019.
Judging from the composition of passenger flow, it is estimated that family visits account for about 55% of Spring Festival travel rush’s passenger flow, work flows account for about 24%, and tourism and business trips account for about 10% respectively.
2. What are the characteristics of Spring Festival travel rush in 2023?
Xu Chengguang said that compared with previous years, the peak of people flow and epidemic situation in Spring Festival travel rush this year is the most uncertain, complicated and challenging Spring Festival travel rush in recent years.
On the whole, it has"three majors and one more"Characteristics of:First, the passenger flow has increased substantially; second, the freight demand has increased substantially; third, the front-line personnel are at greater risk of infection; and fourth, the hidden dangers of production safety have increased..
3. The epidemic is not over yet. What should I pay attention to when taking public transport?
Xu Chengguang said that considering that the current epidemic is not over yet, some places are still at the peak of the epidemic. Although everyone has a strong desire to return home for the New Year and visit relatives and friends, we still advocate that everyone should arrange their travel plans reasonably according to the actual situation of themselves and their family members.In particular, elderly friends with basic diseases and families with pregnant women and infants at home should try to reduce travel.To reduce the risk of travel infection for yourself and your family members.
For friends who choose to take public transportation to return home for the New Year, they should strengthen their own protection.Wear a mask all the time, pay attention to personal hygiene and take the initiative to avoid traveling with symptoms.
4. How to ensure the transportation safety in Spring Festival travel rush?
Cai Tuanjie, deputy director of the Office of Spring Festival travel rush Work Class and director of the Department of Transportation Services of the Ministry of Transport, said at the press conference that the passenger flow and logistics in Spring Festival travel rush have accelerated this year, the epidemic situation has been constantly changing, and combined with extreme weather and other factors, transportation safety supervision is facing greater challenges.
Cai Tuanjie said that in the next step, all localities will be instructed to pay close attention to the passenger and cargo flow, weather changes and the different conditions of epidemic development, focus on the core elements such as people, vehicles, roads and environment, and take multiple measures to guide all localities to do their best to ensure safe Spring Festival travel rush and safe Spring Festival travel rush. First, strengthen the inspection and maintenance of facilities and equipment; The second is to strictly control the safety and quality of employees; Third, strengthen the dynamic monitoring of transportation tools; Fourth, strengthen the safety guarantee of road network operation; The fifth is to strengthen duty and emergency response.
In addition, during the period of Spring Festival travel rush, the travel demand of people in rural areas, such as returning home, visiting relatives and friends, and going to the market, will increase. Transport capacity will be strengthened, safety supervision will be strengthened, and in conjunction with relevant departments, rural passenger transport routes, passenger stations, ferries, etc. will be focused, and law enforcement supervision will be strengthened.
5. What preparations have been made for passenger flow growth and civil aviation service guarantee?
Wan Xiangdong, chief pilot of the Civil Aviation Administration of China, introduced at the press conference that in 2023, Spring Festival travel rush will be the first Spring Festival travel rush since the comprehensive implementation of the epidemic prevention and control optimization measures and the "Class B and B management" measures, and it is expected that the passenger flow of civil aviation will increase significantly.
During his stay in Spring Festival travel rush,The whole civil aviation arranges 11,000 passenger flights every day., accounting for about 73% of Spring Festival travel rush in 2019. It is expected that the overall passenger flow will show the characteristics of off-peak holiday, off-peak return to work and off-peak travel, and there will still be peak passenger travel around the Spring Festival holiday and after the Lantern Festival.
The Civil Aviation Administration actively guides airlines to scientifically and reasonably arrange flight plans under the premise of building a safe bottom line, so as to ensure that the transportation capacity is fully prepared and the resources are guaranteed in place.
First, support domestic airlines to work overtime during Spring Festival travel rush, and encourage airlines to allocate capacity more flexibly to meet the travel needs of passengers in hot areas and hot routes during Spring Festival travel rush, such as those from cities such as Beishangguang to Sanya, Haikou, Chengdu and Chongqing.
Second, the airports are required to strengthen contact with local government agencies in Spring Festival travel rush, inform the local authorities in advance of the arrival and departure flights at night, passenger volume and other information, and actively cooperate with the smooth connection with the "last mile" of urban traffic. As of January 5th, on the basis of the domestic scheduled passenger flight plan, 10,313 overtime flights on domestic routes were approved during Spring Festival travel rush, including 3,459 overtime flights on the route from Beishangguang, accounting for 33.5% of the total overtime flights on domestic routes, effectively ensuring the travel needs of passengers in hot spots and hot routes.
In terms of aviation service guarantee, first, fully consider subjective and objective factors such as market and weather, further optimize flight planning, and effectively reduce the inconvenience caused by flight cancellation and delay.
Second, do a good job in epidemic prevention and control, continue to guide passengers, reduce the gathering of passengers, provide contactless services for passengers as much as possible, and do a good job in front-line staff health inspection, and clean and disinfect and ventilate key places to reduce the risk of passenger infection and let passengers travel with peace of mind.
The third is to do a good job in all aspects of service on board and on the ground, strengthen care services for passengers with special needs such as the disabled, the elderly and unaccompanied children, and create a civilized, warm and harmonious travel environment.
Fourth, by taking measures such as increasing hotline lines and service personnel, we can improve the answering rate of customer service calls and handle the various service demands of passengers in a timely manner.
6. When did the peak of civil aviation booking appear? Which routes are the hottest?
Wan Xiangdong said that according to the current situation of passenger booking during Spring Festival travel rush,The peak of booking occurs from January 18th (the 27th day of the twelfth lunar month) to January 20th (the 29th day of the twelfth lunar month).
Judging from the booking volume,Beijing-Sanya, Shanghai-Beijing, Beijing-Haikou, Shenzhen-Kunming, Shenzhen-Chongqing, Hangzhou-Kunming and Shenzhen-ChengduWaiting for the route to be in the forefront.
7. Can the railway capacity meet the demand of Spring Festival travel rush this year?
Huang Xin, director of China State Railway Group Co.,Ltd. Passenger Transport Department, introduced at the press conference that the pre-sale of train tickets in Spring Festival travel rush in 2023 has started from December 24, 2022. Judging from the current ticket sales situation, the travel demand of passengers in all aspects has increased obviously, and the railway passenger flow has also shown a trend of gradual recovery.
In order to arrange Spring Festival travel rush’s capacity, the railway department has arranged the bus operation plan during Spring Festival travel rush. Before the Spring Festival travel rush Festival, the national railway peak day can run up to 6,077 pairs of passenger trains, with a passenger capacity of 9.04 million; After the Spring Festival travel rush Festival, a maximum of 6,107 pairs of passenger trains can be arranged on peak days, and the number of passengers can reach 9.14 million;The maximum passenger capacity is 11% higher than that of Spring Festival travel rush in 2019, which can better meet the travel needs of passengers during Spring Festival travel rush..
8. What convenience measures have been introduced by the railway department?
Huang Xin said that this year, Spring Festival travel rush and China State Railway Group Co.,Ltd. will better coordinate epidemic prevention and control and Spring Festival travel rush organization, better coordinate development and safety, optimize Spring Festival travel rush’s bus operation plan, and accurately implement epidemic prevention and control measures. On the basis of summing up past good practices, they will launch a series of measures to facilitate the people and the people in taking buses, waiting for buses, purchasing tickets and other links, and strive to create a safe, orderly and warm Spring Festival travel rush, so as to make the passenger experience better.
In terms of transportation capacity arrangement, it is necessary to arrange transportation capacity scientifically and accurately. Make good use of the resources of new lines and stations opened last year, as well as advanced equipment such as Fuxing EMU newly put into use, so as to enhance the overall function of the road network and enhance passenger capacity. According to the principle of "adequate arrangement, on-demand start-up, quick response and emergency preparedness", the bus operation plan is scientifically arranged.
In terms of orderly travel, it is necessary to create a healthy and safe travel environment for the majority of passengers. We must conscientiously implement various measures for epidemic prevention and control and safety management, strengthen the organization of passenger flow at stations, strictly control the passenger load factor of trains, and guide passengers to wait in the station in an orderly manner to maintain a safe distance; Strengthen ventilation and disinfection in key places to maintain a good environment for station vehicles; Actively promote non-contact services, strengthen travel health publicity tips, strengthen employee health management, guide passengers to wear masks all the time, and strengthen their own health protection.
In terms of station bus service, some measures to facilitate the people and benefit the people are introduced in three aspects. First, in terms of improving the passenger ticketing service experience, we will further optimize the functions of the 12306 system, further expand the application scope of e-tickets, and fully implement electronization in the business of ticket replacement at the station and train. Second, the student discount ticket no longer stipulates the travel time limit, and four one-way student discount tickets can be purchased at any time every academic year, which is convenient for students to use at any time. Third, passengers are refunded due to railway responsibility or force majeure, and the joint ticket can be refunded at the same time, and the refund fee is exempted. Passengers will no longer charge handling fees when handling business such as ticket replacement and change; At the same time, we expand the range of off-peak fare discount trains.
In terms of passenger travel information service, the code scanning service will be implemented on more than 3,200 sets of EMU trains nationwide. By scanning the "code of railway travel" on the armrest of the seat, passengers can smoothly inquire about the travel service information such as the train’s delay, running position, connecting trains, traffic connection, etc., and can also handle catering purchase, ticket replacement and seat promotion, and find lost items. At the same time, improve the railway 12306 message notification mechanism, timely push the information of train stop and change to passengers who have purchased tickets and reserved accurate contact information, so as to facilitate passengers to master the train operation dynamics and arrange their trips reasonably.
In terms of transfer service, the number of convenient transfer stations in the country has increased from 80 to 100, and the station service facilities and guidance signs have been improved to improve the efficiency of passenger transfer and provide convenience for passengers to transfer conveniently during their stay in Spring Festival travel rush.
9. Is the express logistics smooth during Spring Festival travel rush?
Chen Kai, deputy director of the State Post Bureau, said at the press conference that since mid-December last year, some courier groups in some cities have been infected one after another, and some distribution centers and business outlets have been unable to operate normally because of staff reduction, which has had a real impact on the handling of express mail and the delivery at the end.
After continuous efforts in the previous stage,The national courier employment rate has reached 94.9%.The backlog has been greatly reduced compared with the previous period, and the express delivery service has been effectively restored. Especially since the beginning of this year, in the first five days, the average daily data of national express delivery business has reached 370 million pieces, an increase of 16.7% compared with the same period last year.
In the next step, the State Post Bureau will continue to organize the whole industry to consolidate the achievements of the previous work, lay a solid foundation for the stable operation of the industry, do its best to ensure smooth communication and ensure the delivery needs of the masses. (End)