The female tenant was invaded by the waiter while taking a shower, and the claim for 8000 from the hotel was rejected.

  "The hotel waiter opened the door with his room card privately, and the door was facing the translucent bathroom. I was taking a bath … …” On the 2nd, a female netizen posted a story about her experience in a hotel in Wuchang, which attracted attention. Afterwards, the hotel responded that the staff was negligent, willing to waive the room fee and unable to accept the female tenant’s request for 8,000 yuan of mental compensation. At present, the police have intervened.

  Netizen self-exposure: When taking a bath, the male waiter suddenly broke in.

  On the morning of the 3 rd, the reporter contacted Ms. Ding, a netizen. According to her introduction, on the afternoon of the 1st, she checked into a hotel named "Wuhan Ivory International Youth Hostel" at the intersection of Wuchang Street. At about 11: 00 noon on the 2nd, she was taking a bath in the bathroom when she suddenly heard something outside the bathroom. She subconsciously glanced out and saw a figure standing at the door of the room. Soon, the other party closed the door.

  She questioned that the check-out time of the hotel was 12 noon. At that time, it was not time to check out. Why did the waiter use the room card to open the door privately?

  Attendant: I was negligent and didn’t see what I shouldn’t have seen.

  At noon on the 3rd, the reporter came to this hotel and met the waiter Xiao Yang.

  Xiao Yang introduced that on the 1st, only two rooms, 803 and 805, were occupied by guests, and a couple lived in 803. On the morning of the 2nd, the lady living in 803 said that she had something to leave first, but her husband was still sleeping in the room, hoping that Xiao Yang would wake her husband up before checking out and check out.

  "The two rooms are next to each other, and I was confused at that time." Xiao Yang said that around 11 o’clock, he went to Room 805 and asked if there was anyone inside. After knocking on the door again without responding, he thought there was no one in the room and opened the door with his room card. As soon as he opened the door, he saw the luggage in the room and heard the sound of water running in the bathroom, so he quickly withdrew from the door.

  The surveillance video provided by the hotel shows that at 11: 15 noon that day, Xiao Yang walked to the door of 805, stood for a while, and then began to knock on the door. Then he opened the door by about one third with his room card, and closed the door immediately after he put his probe in to check. The whole process is only 4 seconds. "I really didn’t see anything I shouldn’t have seen." Xiao Yang said.

  Hotel: 8000 yuan mental compensation is not accepted.

  "This incident is indeed the negligence of our employees, but it was not intentional." Ms. Shu, the person in charge of the hotel, said that according to the angle of monitoring Xiao Yang’s opening the door, she just saw the situation in the room, not the bathroom. After the incident, the hotel apologized to the guests from the management to the staff, and expressed their willingness to waive the room rate for that night as compensation. Ms. Dante proposed a mental compensation of 8,000 yuan, which was unacceptable to the hotel.

  Qiu Hua, the chief lawyer of Hubei Gaoye Law Firm, said that the customer has checked in and enjoys his right to privacy in the residence. The hotel waiter has caused certain mental damage to the guest due to his own negligence, and he should apologize or make appropriate compensation, but the amount of compensation should be properly negotiated by both parties, depending on the specific situation.

  On the 3rd, a netizen named "Wuhan Ivory International Youth Hostel" posted a "statement" on its Sina Weibo. The statement said that an unpleasant scene occurred because the hotel staff neglected to mistake Ms. Ding’s room 805 for a guest in room 803 who was going to check out. However, the staff first asked at the door whether it was possible to enter the house for rounds. After no one responded, they knocked on the door for three times and confirmed that there was no reply in the room. Only then did they use the hotel master card to open the room door for check out, which was not what Ms. Ding said. The hotel can’t accept the compensation of 8,000 yuan proposed by Miss Ding, and is willing to take judicial procedures to solve this matter, and fully cooperate with the investigation and coordination of the police.

  Reporter Xie Binglin