The new car burned oil badly in less than a year？ 20 car owners’ rights protection in 4S shop in Wuhan was choked.
China Youth Network, Wuhan, July 28th(Pan Jiaxiuzi, Gao Wenlong, Lai Yuehua) Recently, Mr. Zheng, the owner of jeep Freelight, broke the news to China Youth Network. Because of the communication, it was found that all jeep Freelight owners around him were more or less "burning oil", and after the individual repeatedly reported no results to the 4s shop, 20 jeep Freelight owners gathered in Wuhan Youzhiyou gac fiat Automobile Sales and Service Co., Ltd. to ask for a statement, and were angered and choked by the staff of the 4s shop.
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At the end of July 2016, Mr. Zheng, the owner of the car, started a 2016 2.4L free light superior model with 275,800 yuan. In less than a year after buying a car, Mr. Zheng found that some people in the jeep Freelight owners group established when buying a car reported that the new car that had just started for less than a year actually had burning oil, oil leakage in the gearbox, water leakage in the sunroof, and abnormal noise inside the car.
The owner, Mr. Wang, has a 5000-kilometer oil gauge. Photo courtesy of the owner
After the first insurance, the owner, Mr. Deng, filled up with 5.2 liters of engine oil, leaving only 3.3 liters of engine oil after running 2300 kilometers. Photo courtesy of the owner
The owner, Mr. Liu, drove the 4717 km car to the end after the flameout. Photo courtesy of the owner
After discussion in the group, more and more car owners consciously pay attention to whether there are related problems in their cars. As a result, many car owners were shocked when they took out the oil dipstick and looked at it again: some car owners ran 5000 kilometers and the oil dipstick was close to the bottom of the dipstick; Some of them were filled with 5.2 liters of engine oil after the first insurance, and only 3.3 liters of engine oil was left after running for 2300 kilometers; Some cars turned off when turning after running 4717 kilometers, and took out the oil gauge to see that it had reached the end.
The owner, Ms. Hu, consumes 1.5 liters of engine oil in 1800 kilometers. Photo courtesy of the owner
Ms. Hu, the owner of the car, told reporters that she bought a 2016 2.4L leading free light model at Guangzhou Automobile Fichanhai 4S store in Hanyang Golden Port in April this year. When the new car runs about 1500 kilometers, the oil gauge shows that it has reached the lower part of the grid. When it is checked again after 1800 kilometers, it shows that the oil has gone far below the grid, and the obvious consumption in the middle is only 300 kilometers. After the test, I found that I ran a total of 1800 kilometers, and the new car I just mentioned actually consumed 1.5 liters of oil in three months. "Not only that, the new car is not guaranteed for the first time. The navigation has been changed for no less than 10 times, and then the deaf has become a blind man. The physical button has not been fixed yet!" Ms. Hu told reporters.
There is oil leakage in the wiring harness of the gearbox. Photo courtesy of the owner
Oil leakage from vehicle axle. Photo courtesy of the owner
According to the national laws and regulations, the loss of engine oil is 0.3 liters per thousand kilometers, which is generally around 0.2 in normal measurement. In 1984, the state issued the National Standard for Automobile Engine Test GB 3743-84, which stipulated that the oil consumption should be less than 1 liter/1000 km. In 2003, the country newly issued "Test Method of Automobile Engine Performance GB/T 19055-2003", which clearly stipulated that the consumption ratio of engine oil/fuel should not exceed 0.3% at rated speed and full load. Compared with this standard, almost all 20 jeep free light owners have the problem of burning oil in new cars. In addition, gearbox oil leakage, abnormal sound and water leakage of sunroof, abnormal sound inside the car, old navigation and so on are also extremely common problems.
On July 23, 20 jeep Freelight owners decided to go to Wuhan Youzhiyou gac fiat Automobile Sales & Service Co., Ltd. to ask for a solution after reporting to the 4s shop several times that there was no result or getting an excuse to try again. Unexpectedly, they were angered by the 4s shop staff because of several emotional disputes: "What do you want?" Cause some physical friction.
Owner’s vehicle problem list. Photo courtesy of the owner
Later, the reporter called the 4s store to ask, and the 4s store replied that the manager was busy and would reply later. As of press time, there was no reply from the 4s shop. When the reporter called the customer service phone in gac fiat, the manufacturer said that it was not clear about this matter, and it was necessary to find out before making a reply.
By consulting auto-related forums online, we can find that there are many posts and reports, such as "jeep burning engine oil with free light to make you doubt your life" and "GAC Fick jeep burning engine oil with free light to make you despair", and they are not limited to one place. The netizen broke the news that most of the replies from 4s shops refused to do oil appraisal, and asked to fill up the oil and run for a while before watching it or waiting for the manufacturer’s reply.